Refund policy

We have an all sales final policy.

You can always contact us for any order questions at orders@castrocollects.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We also do not accept returns. Please get in touch if you have questions or concerns about your specific item. 

Exchanges
We also do not accept exchanges.

Refunds
We have an all sales final policy. Refunds will not be issued.